Maggie Dent Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from maggiedent.com (the “Site”). All users of this Site should also refer to the Terms of Use.

PERSONAL INFORMATION WE COLLECT AUTOMATICALLY

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Pixels” are electronic files used to record information about how you browse the Site.

PERSONAL INFORMATION YOU PROVIDE VOLUNTARILY

When you subscribe to our newsletter you are asked to provide us with your email address and, if you wish, your name. This is passed on to our email marketing provider, Mailchimp. You are offered the option to unsubscribe or update your details in every marketing email you receive. You can view Mailchimp’s privacy policy here.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, email address, phone number, billing address, shipping address, payment information (including credit card numbers).  We try to limit the amount of information we require from you for example if you are purchasing a downloadable product only, we do not collect your billing or shipping address. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to communicate with you; follow up on your order; and screen our orders for potential risk or fraud.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve, test and optimise the effectiveness of our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

All emails sent via our bulk-emailing provider, Mailchimp, may contain tracking pixels. These allow us to measure the success of our email campaigns. These tracking pixels may record if and when you open an email and which links within the email you click. This allows the Site to adapt the content of future newsletters to the interests of the user. This record of user behaviour is not shared with third parties.

From time to time, the Site may engage in remarketing efforts with third-party companies, such as Facebook or Instagram, in order to show products, resources or events we believe are relevant to users. Cookies are used to show ads on these platforms, based on a user’s past visits to the Site.

Cookies

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

We use Google Analytics and Facebook Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout. You can view Facebook’s privacy policy here: https://www.facebook.com/privacy/explanation

When you enter information into the contact form on the Site, this is sent to Maggie Dent’s team Gmail account. We retain copies of our correspondence there.

To take payments in the online store, the Site uses ecommerce facilities provided by National Australia Bank (NAB) and Paypal. When paying via Credit Card the Site, which is encrypted via HTTPS, securely passes your credit card details onto NAB and they are not stored on the Site server.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising on Facebook and Instagram by going to your settings:  https://www.facebook.com/settings/?tab=ads

Additionally, you can opt out of some of these services by visiting: In Australia http://www.youronlinechoices.com.au/. In the USA, there is the Digital Advertising Alliance’s opt-out portal:  http://optout.aboutads.info/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.

YOUR RIGHTS

Access
If you have an account on this site, or have left a review, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you would like to exercise this right, please contact us at support@maggiedent.com

If you have a user account with maggiedent.com, you can update your basic personal information at any time by logging in and amending your details at maggiedent.com/my-account.

Opt-out
You can opt-out of future email marketing communications by following the unsubscribe links in any of your emails. You will still receive transactional emails from us, for example, if you buy something in the online store.

Users may, at any time, prevent the setting of cookies, by the Site, by adjusting your internet browser settings to deny cookies. Additionally, you can delete cookies that have already been set, via your Internet browser or other software. Please be aware that if you deactivate the setting of cookies in your Internet browser, not all functions of our Site – for example, the shopping cart – will be usable.

DATA RETENTION
We will retain your Personal Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@maggiedent.com or by mail using the details provided below:

PO Box 312, Gerringong, NSW, 2534, Australia